We have collected the maximum possible answers to frequently asked questions.
1.How to place an order?
- You put the goods in the basket.
a) On the product list page
b) On the product page itself
Next, a window with the product opens, click the "Checkout" button
- Or click on the button "Buy in 1 click"
We indicate your data - Name, phone *
* Region, city, etc. You can not specify immediately, the operator will call to confirm the order and learn this information from you verbally to calculate the cost of delivery, etc.
2. What are the payment methods?
You can pay both in cash and a cashless card, and in contactless ways.
Prepayment is required if the order exceeds 8 rubles, and depending on the region and country!
3.How is the goods delivered?
The main delivery methods to the regions are Russian Post, CDEK, EMS.
International shipping methods (main): DHS, BoxBerry, eBay, Amazon tr, DPD.
Each representative has their own delivery terms.
There is also courier delivery for certain goods, pedestals, etc.
All detailed information is voiced by the phone manager.
4. Warranty and Return.
Each parcel has a special memo with the contact details of the representative, which indicates the procedure for returning goods and money. As well as details, data for communication, addresses, phone, mail.
If you have problems with a representative, product quality, money back, write to our support.
Return of goods in distance selling can be carried out according to the rules specified in Russian legislation, and in the legislation of the country in which the sale was carried out on behalf of the advertiser! Within seven days after receiving the goods in the Russian Federation, and on the basis of the legislation of other countries.
** A product that has not retained its presentation and consumer properties after being transferred to the buyer cannot be returned to the seller.